Personal information” means information or an opinion that is capable of reasonably identifying an individual, whether that information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
The types of personal we may collect from you includes (but is not limited to):
We may collect personal information from you in variety of ways, including (but not limited to) when you:
We may also collect certain non-personal information when you visit or use our Website and use our services, for example your IP address and details of your operating system or internet browser, etc.
When you create your account using a third party social media and networking platform, such as Facebook or LinkedIn, we will collect information from your social media or networking profile. This may include:
We may also collect your personal information from third parties when permitted or required by law. This may include (but not limited to):
Your personal information will only be collected from third parties if it unreasonable or impractical to collect that personal information from you directly. If and when we do collect personal information from third parties, we will take reasonable steps in the circumstances to inform you of this collection and obtain your consent.
Share Shack may collect and use your personal information for the purposes of providing you with our services and for our internal business purposes. These purposes include (but are not limited to):
Share Shack may use your personal information for the purposes of marketing our services or to inform you of new services, promotions or events that we believe you may be interested in. If you would like to stop receiving any of these marketing communications, you can opt out by writing to us at the contact details listed below (“Contact Details”) and informing us that you no longer wish to receive these materials. If at any time you would like to stop receiving future emails, you can click the “unsubscribe” link at the bottom of each direct marketing email we send.
The personal information which you provide in your profile will be made available to other users of the Website. Users of our services that you connect with will be able to direct message you and see your newsfeed.
From time to time, Share Shack may disclose your personal information to third parties for the purposes of providing our services and conducting our business. These third parties may include:
We do not ordinarily disclose personal information to overseas recipients.
We take such steps as are reasonable in the circumstances to maintain the integrity and store securely your personal information to protect it from interference, misuse and loss and from unauthorised use, access, modification or disclosure.
In order to protect your personal information, we use SSL encryption for communications between browser and server, best practice password encryption at rest (SHA256 with random salt), and "serverless" technology to mitigate security risks.
Data is stored on servers in Australia.
Check the “Help” menu of your browser for more information on how to change your cookie preferences. You may disable cookies or set your browser to alert you when cookies are being sent. If you do disable cookies, we may be unable to optimise your visit to our Website and you may experience some errors. Refer to your browser instructions or help screens to learn about these functions.
You are entitled to access and correct the personal information we hold about you and to have any inaccuracies in the information corrected. However, in order to maintain the accuracy of your personal information, we rely on the quality of the personal information you provide to us.
If you would like to access, update or correct any of the personal information we hold about you, you may do so by (i) logging into your account and updating your profile; (ii) by providing details of your request for access or correction to email@example.com or (iii) by contacting us using the “Contact Us” form on the Website and informing us that you wish to access to or correction of your personal information.
There are some circumstances specified by law where we may refuse your request for access to and/or the correction of your personal information. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
Once we receive your request for access or correction, we will endeavour to respond to your request within a reasonable period after the request is made. We may also charge reasonable costs for responding to your request.
If you have any concerns or a complaint about a breach of your privacy or the way we have handled your personal information, please send details of your concern or complaint by email to firstname.lastname@example.org or contact us using the “Contact Us” form on the Website and informing us of the nature of your complaint.
We will then investigate your complaint and endeavour to provide you with our response within a reasonable time. If, after receiving our response you still consider that your privacy complaint remains unresolved, you may then, for example, refer your concern to the Office of the Australian Information Commissioner at www.oaic.gov.au.
Last Updated: 15 March 2018